Frequently Asked Questions
We hope these frequently asked questions answered what you were wondering about. If you need more help, our support team is ready to assist you.
Orders Processing & Shipping
Processing your order typically takes 1-3 business days.
We offer free shipping with USPS.
Shipping typically takes 7-12 business days.
We accept major credit cards and other popular payment methods. Please refer to our Billing Terms & Conditions for more information.
Yes, you will receive a tracking number once your order has been shipped.
Currently, we only ship within the United States.
Please contact our customer service team as soon as possible to change or cancel your order.
Contact our customer service team as soon as possible to update your shipping address.
Check the tracking information and contact our customer service if you need further assistance.
Returns and Exchanges
You can return items within 30 days of purchase for a refund or exchange.
To start a return exchange, please reach out to our customer service team within 30 days of receiving your order. They will give you a return authorization and guide you through the next steps.
No, we only accept returns or exchanges within 30 days of the receiving date.
Yes, you need your receipt or proof of purchase to process a return or exchange.
Yes, sale items can be returned for a refund or exchange within 30 days.
Refunds are usually processed to the original payment method.
It depends on the reason for the return. Check our Refund and Returns Policy for specific details.
Contact our customer service right away to arrange for a return, exchange, or refund.
Contact our customer service team right away, and we’ll help you with a return or exchange.
Contact Information
If you have any questions, please don’t hesitate to contact us.
Email: support@gaztle.com
Phone: (740) 971-0790
Address: 651 N Broad St, Middletown, DE 19709, United States
Working Hours: Mon-Fri: 9 AM – 5 PM EST