Shipping Policy
Welcome to Gaztle! We’re excited to get your order to you. Here’s everything you need to know about our shipping process.
Processing Time
The latest order cutoff time is 5:00 PM EST. Once you place your order, our team will process it within 1-3 business days (Monday through Friday, excluding holidays). This includes preparing your items for shipment and ensuring everything is in perfect condition.
Transit Time
After processing, your order will be shipped via USPS. Shipping typically takes 7-12 business days. Please note that this is an estimate and actual delivery times may vary based on your location and other factors.
Shipping Charges
We offer Free Shipping on all orders. No minimum purchase is required to qualify for free shipping.
Shipping Restrictions
We currently only ship to addresses within the United States, excluding P.O. boxes, APOs, FPOs, and DPOs due to carrier restrictions. We do not offer international shipping.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the Track Order page.
Order Cancellation
If you wish to cancel your order, please contact our customer support team as soon as possible. We can only cancel orders that have not yet been processed. If the order is already in transit, you will need to wait for it to arrive and then follow our Return Policy.
Delays
While we strive to meet our estimated processing and shipping times, unforeseen delays may occur due to factors like weather, holidays, or high order volumes. We appreciate your patience and understanding during these times.
Returns
If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a refund or exchange. The item must be in its original condition and packaging. For more details, please visit our Return Policy.
Contact Us
If you have any questions or concerns about shipping, please feel free to reach out to our customer support team. We’re here to help!
Email: support@gaztle.com
Phone: (740) 971-0790
Address: 651 N Broad St, Middletown, DE 19709, United States
Working Hours: Mon-Fri: 9 AM – 5 PM EST